Below is all of the key information that you need ahead of the Vitality Blast quarter-final between Surrey and Durham at The Kia Oval. We hope that you enjoy the match!
DATE
Tuesday 03 September 2024
OPENING TIMES
Gates open at 4:00 pm
We strongly advise that all fans arrive to the ground early to avoid any delays in entering. The gates will be open 2 hours prior to the start of the matchday.
POWERPLAY AT THE KIA OVAL
Between 4:00-5:00PM all food and drink in the ground will be 25% off, please see more details here.
SCHEDULE OF PLAY
Start: 6:00 pm
Estimated Interval: 7:15 pm
Estimated End of Play: 8:45 pm
UPDATES
The Vitality Blast quarter-final between Surrey and Durham will be available to watch on Sky Sports Cricket and Sky Sports Main Event. Surrey’s social media channels will post regular in-game updates, with a match report published at the end of the game. Highlights of the quarter-final will be available on Surrey’s YouTube channel the next morning.
TICKETS
Surrey Members who have T20 within their membership can enter the ground using their Membership Card.
All spectators need either a Membership card or a ticket to enter the ground. Guest vouchers for Members are NOT available during the Vitality Blast.
Limited tickets are still available for this fixture and can be purchased here.
The easiest way to access your match day tickets for Vitality Blast is through The Kia Oval App.
To access your tickets via The Kia Oval App please follow the below instructions:
- Download The Kia Oval App through your respective app stores.
- Click Log in or sign up to log into your Surrey Ticketing Account – the one used to purchase your tickets.
- Click Your Ticket Wallet under the Tickets tab at the bottom of the app.
- All of the tickets associated with your account will appear in the ‘Your Tickets’ section of your Ticket Wallet.
- Click on the match that your tickets are associated to and all of the ones that you have purchased will appear. If you are sharing tickets with other attendees via the app, please reference the instructions that are listed on the website or app. If you have re-assigned tickets through your ‘Friends and Family’ Network, please read below.
Please note, there is a live fraud-prevention mechanism in place on all tickets for The Kia Oval, and any photographs or screenshots of tickets will not be eligible to gain entry to the ground.
If you have re-assigned tickets to someone on through your ‘Family and Friends’ Network on your Surrey Ticketing Account, they need an active account themselves to view tickets in the app. For the recipient to access the tickets via the app, they need to have created a Surrey Ticketing Account themselves here, and then logged into the app to activate it. The email address used to create the Surrey Ticketing Account must match the one that was used when the tickets were re-assigned.
Alternatively, you are able to download your tickets to your phone to either access as a .PDF or to print.
To download your tickets, please follow the below instructions:
- Log-into your Surrey Ticketing Account here
- Click ‘Order History’ in the navigation on the right of the page
- Click on ‘See Details’ next to the tickets that you would like to download
- Click Print next to the ticket that you would like to download
- Your ticket(s) will then download
Please note that you do not need to print your tickets. Your tickets can be scanned from your mobile device either from The Kia Oval App, or by accessing your Surrey Ticketing Account and downloading the digital version.
MEMBERS’ ACCESS
All Members will need to scan into the ground using either their physical, or digital Membership Card.
The Micky Stewart Members’ Pavilion, the Lock Balcony, the Laker Balcony, and the Peter May Garden are areas exclusive to Members only. The Peter May Garden is located in the Galadari Stand, spread across blocks 24-27 and rows 16-36. For safety reasons, Members will also have to scan into and out of Members’ areas.
This season, Members can access their Membership card on The Kia Oval App, besides using a physical copy of the card. To access the digital version, Members simply need to log on to the app, and they will be able to find their digital card in your Ticket Wallet.
Members will be required to scan their Membership QR code – either via their physical card or digitally through The Kia Oval App – upon entry and exit to all Members’ areas, including the Micky Stewart Members’ Pavilion. This will be implemented across all Surrey home fixtures to ensure that the Members are offered the very best experience.
Members are advised to log on to the App on the matchday, before arriving at the gate, to avoid queuing on the day, and to keep their Membership card with them during their visit to fixtures at The Kia Oval.
If a Member has not yet received their card or is unable to access their Membership on the App, please email us at membership@surreycricket.com ahead of your visit to The Kia Oval.
DRINK CUPS AT THE KIA OVAL
Due to some logistical challenges over the current cup scheme, for the upcoming fixtures at the Kia Oval, recyclable drink cups will be in use in all general admission and Members’ areas.
KIA HIGH CATCH
The Kia High Catch is the interval entertainment at The Kia Oval. Five tennis balls will be fired off the top floor of the JM Finn Stand and the participant, down on the outfield, will win a prize for every catch they make!
Kia are excited to be encouraging more young people to enter the competition. Therefore, every entry will need to include 1x Adult and 1x Child, with several entries having the opportunity to participate during the innings break.
Enter the Kia High Catch! Sign up for the chance to compete in the Kia High Catch during the innings break on the iconic Kia Oval Pitch. To enter, you will need a pair of one adult and one child under the age of 18. Click here to enter the competition.
CLUB SHOP DISCOUNT
There is an exciting offer in the Club Shop, with 20% off on the 2024 Surrey Castore Range, including the T20 shirt and training wear.
The Club Shops can be found on the concourse of the Galadari Stand and back of block 11 in the JM Finn Stand.
THE KIA OVAL APP
Download The Kia Oval App and Enhance Your Experience.
Download our mobile app for free on both iOS and Android devices ahead of visiting the ground. Key features include:
- Tickets: Access and share match day tickets within The Kia Oval App and enjoy an efficient and safe entry into the ground. Tickets can also be purchased through the app for upcoming fixtures. Instructions for accessing your tickets can be found below.
- Plan Your Visit: View essential pre-match, travel and venue information to ensure your day at the ground is as enjoyable as possible.
- Engage: Read the latest news, enjoy the Club Shop, view the first team squads and more as you get closer to the Club.
- Hospitality: Browse all the premium experiences on offer at the ground, as well as receive important-specific information ahead of your Hospitality experience.
- Conference and Events: Explore the range of non-match day facilities available at The Kia Oval, and get relevant information ahead of visiting The Kia Oval for a conference or event.
- Members: Members of Surrey County Cricket Club can access exclusive content and bring them closer to the benefits of their Membership.
- Notifications: Please ensure you have push notifications turned on so we can keep you up to date with key information for the match day that you are attending.
TRAVEL
By Car
No match-day parking is available at, or in the vicinity, of the ground and we advise all fans to use public transport.
By National Rail
The Kia Oval is located just a six-minute walk from Vauxhall station, served by South Western Railway trains coming in and out of Waterloo.
By London Underground
Vauxhall Underground station is on the Victoria line, with services every few minutes, and just a six-minute walk from the JM Finn Stand End of the ground.
Oval and Kennington Underground stations are both on the Northern line and just a few minutes from the Pavilion End of the ground.
By Bus
Route numbers 36, 185 and 436 stop outside the ground and the following buses stop within a five-minute walk of The Kia Oval: 3, 59, 109, 133, 159, 333. For more information, and to plan your journey to The Kia Oval via the London Underground, click here.
By Bike
Spectators are encouraged to use sustainable modes of transport such as walking or cycling to the ground from nearby transport hubs or local destinations.
A limited number of bike parking spaces are available within The Kia Oval for the Vitality County Championship, Metro Bank One Day Cup, and Surrey women’s fixtures. Located at the Vauxhall end of the ground, this is available on a first-come, first-serve basis.
On major matchdays, such as Vitality Blast, The Hundred, and international games, limited bike parking spaces will be made available on the closed roads adjacent to the ground, spaces will be available on a first-come, first-served basis and parking will be at the owner’s risk. On-site bike parking will NOT be available.
There are multiple Santander bike docking stations located close to the stadium. Additionally, there are bicycle stands to secure your own bicycles in surrounding areas. Spectators are advised to bring their own locks to ensure the safety of their bicycles.
FOOD AND DRINK
Get to the ground early and enjoy 25% off all food and drink at the Kia Oval before Tuesday’s game!
From 4.00-5.00PM fans will receive 25% off in all food and drink outlets in the ground, including off Members’ prices in the Members’ exclusive areas. So, get to the ground early, soak up the sunshine and enjoy a discount.
These timings are only applicable to Vitality Blast fixtures in which the gate opens at 4.00pm.
There will be a strict cut off at 5:00pm on the day. We will complete any ongoing transactions with the discount. However, we will not be able to start any further transactions thereafter for those waiting.
Brixton Food Village
New for this summer is the Brixton Food Village! Several delicious food and beverage options will be available to satisfy your cravings pre or post-match. The Brixton Food Village can be found at the Vauxhall End of the ground. Come hungry!
A wide selection of alcoholic and non-alcoholic beverages will also be available for purchase around the ground, including in four Fever-Tree bars, specialist cocktail bars, and wine bars. Alcohol-free, vegan and gluten-free drinks are there in most concourse bars. A full concessions map is available on The Kia Oval App. Water fountains are also located around the ground or, alternatively, staff at any bar will be able to give you tap water for free.
A range of hot and cold food will be available from various concessions all over the ground, including Yardbirds Chicken Burgers, Deep Blue Fish and Chips, Oh My Dog Hot Dogs, Pizza and Co Pizza and Kebab Kid Kebabs.
Vegan and/or halal options can be found throughout the ground, including at concessions such as Brilliant Punjabi, Chunkys, Gamekeeper, Chicken Bandits, Kennington Tandoori Curry, Lil Watan, and many more.
Please note that The Kia Oval is a cashless venue and only card payment will be taken.
As this is a Vitality Blast matchday, supporters are NOT permitted to bring their own alcohol, metal cutlery, or glass into the ground. Fans are still welcome to bring their own food into the ground.
XBOX Family Zone
The XBOX Family Zone, which is located in the England Suite in the JM Finn Stand, will be open, with the activities closing an hour before the end of the match.
Only people with tickets for Level 2 of the JM Finn Stand will be granted access to the XBOX Family Zone. This is not a Members’ Area and your Membership card will not get you access.
YOUR SAFETY IN AND AROUND THE GROUND
The Kia Oval takes the safety and security of all guests very seriously and as such, there will be enhanced security measures in place for all our events.
When arriving to the ground by foot, please use the pedestrian crossings at both the Vauxhall and Oval end of the ground as the roads are very busy. If you arrive using TfL’s London Santander Cycles, please ensure that you park them in the allocated docking stations. If you use any other alternative cycle-hire scheme, please also park these in an appropriate position away from the roads.
We strongly advise that all fans arrive to the ground early to avoid any delays in entering. The gates will be open 2 hours prior to the start of the matchday.
Please be aware of the risks of cricket balls entering the stands from the field of play. We ask that all fans stay vigilant of airborne cricket balls whilst in their seat and in the vicinity of the playing field. It is also important for fans to be cautious of ball games when walking around the concourse of the ground, particularly during breaks in play.
Wristbands will be handed out by Kia Ambassadors to children at the gates. This will allow parents and guardians to add their contact details to; so that in the event of a child being lost, a member of staff will be able to help.
GROUND MAP
WHAT YOU CAN BRING?
The International Cricket Council (ICC) has implemented a ban on the importation of alcohol, glass containers and metal cans. Following close consultation with the Police and Health and Safety advisors, alcohol will not be permitted on Vitality Blast match days.
Due to the availability of space, we advise all fans to avoid bringing any large luggage items into the ground. All bags that you bring into the ground must be able to be stored under your seat and kept with you at all times.
A complete list of prohibited items include; alcohol, glass, cans, musical instruments, flares, laser devices, air horns, fireworks, weapons and whistles.
ACCESSIBILITY
As we are constantly striving to improve our standards, facilities and attitudes accordingly, we have launched a non-visible disability wristband. This optional wristband will enable fans with a non-visible disability to easily identify themselves to Club staff on match-day, should they need any assistance, without having to give an explanation or the nature of their disability. Staff can then support the individual in the appropriate way.
If you require a wristband, please collect it from Pavilion Reception upon arrival or email accessibility@surreycricket.com and one will be posted to you ahead of the match.
Fans attending with accessible needs can view our access guide here.
FIRST AID
First aid services are provided on-site at every match day at The Kia Oval. If you require first aid assistance whilst at the ground, please contact your nearest steward or go to one of our first aid centres located behind Block A of the JM Finn Stand and between Entrance 32 and 33 of the Bedser Stand.
TOILETS
Toilets are located all around the perimeter of the ground, with disabled and baby-changing facilities located behind Blocks 1, 13 and 19 of the JM Finn Stand.
Changing Places accessible toilets are located under the Galadari Stand, next to the Club Shop.
REPORTING INCIDENTS
REPORTING DISCRIMINATION
We stand against discrimination in all its forms and are committed to ensuring that cricket is a game for everyone.
If you have experienced or witnessed discrimination, you can report it to the Club here. On matchdays, this will then be shared directly with our Match Control Room.
Alongside bringing the incident to the attention of our Match Control Room, we also advise you to report it to the Club at equality@surreycricket.com and/or through the ECB’s website here. Any reports will then be triaged by the ECB and investigated by the relevant cricket organisation.
COMPLAINTS
If you wish to raise a complaint on a matchday, please talk to your nearest steward or report it via an online form here.
To provide further feedback to the Club regarding a matchday issue, please email us at customerservice@kiaoval.com.
REFUND POLICY
In the event of a match being cancelled due to rain or inability to admit spectators, for tickets purchased online or over the phone with a credit/debit card in the last 12 months, both part and full refunds will be made automatically. You do not need to contact us to claim your refund. To read the policy in full, please click here.
WHAT3WORDS
The Kia Oval uses what3words to help fans and visitors find precise locations at the venue, such as gates, ticket office, Club Shop and other key locations. what3words works by assigning every 3m square a unique combination of three words: a what3words address.
We have added some popular locations here for The Kia Oval – find each location by clicking on the link or entering the corresponding 3-word address into the free what3words app:
- Ticket Office:///match.trial.deals
- The Match-Day Store:///case.option.digit
- Micky Stewart Members’ Pavilion Entrance:///vets.pops.shows
- JM Finn Stand Reception:///raves.opra.wished
- Match Day Entrances:
- Hobbs Gate: ///belts.views.hears
- Alec Stewart Gate: ///blame.hers.lodge
- New Gate (Hospitality entrance): ///grows.wants.canny
- Media & Debenture Entrance:///mops.wicked.meal
- Stations:
- Oval Tube Station: ///calm.filled.fans
- Kennington Tube Station: ///bounty.trunk.soda
- Vauxhall Tube Station: ///pink.figure.branch
- Vauxhall Overground Station: ///flap.tulip.hello
For more information on how to use what3words, please click here.
FAQS
All of our match day FAQs can be found here.
